Marriott Downtown At Cf Toronto Eaton Centre, Toronto - Reviews, Room Options & Prices 2025

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About the Hotel

525 Bay Street, Toronto, Canada, M5G 2L2

“The hotel's location is perfect for exploring downtown and the Eaton Centre!”view full review

Marriott Downtown At Cf Toronto Eaton Centre, a 4-star pet-friendly hotel in the heart of downtown Toronto, features a beautifully designed Concierge Lounge with locally sourced artwork and a Business Centre.

Modern Room Amenities

The 435 rooms at Marriott feature modern amenities including air conditioning, custom duvets, cotton-rich linens, and safes. Guest rooms and suites offer plush bedding, comfortable seating areas, and high-tech panels for streaming.

Restaurant and Lounges

Trios Bistro serves Continental cuisine from 6:30 AM to 11:00 PM with bar service until midnight. The Marriott Bonvoy Elite Lounge provides grab-and-go snacks and drinks from 6:30 AM to 10:00 PM for Platinum, Titanium, and Ambassador members.

Leisure Facilities

The rooftop indoor pool offers Toronto skyline views, operating from 6:30 AM to 11:00 PM. A 24-hour fitness center and Par Bar Topgolf Swing Suite provide additional recreational options.

Transport and Access

The Marriott Downtown at CF Toronto Eaton Centre stands within walking distance of Scotiabank Arena, Rogers Centre, and University of Toronto. Billy Bishop Toronto Airport is less than two miles away, with Dundas Subway Station nearby.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest room 1 King Nathan Phillips view City view

Max:

3 persons

37 m²

Bed options:

1 King-size bed

Landscape view

Shower

Coffee machine

room details

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Guest room 1 King Trinity Square view Courtyard view

Max:

3 persons

37 m²

Bed options:

1 King-size bed

Landscape view

Shower

Coffee machine

room details

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1 Bedroom Suite 1 King Sofa bed Trinity Square view

Max:

3 persons

52 m²

Bed options:

1 King-size bed

Landscape view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

Toronto200 m

Airports

Billy Bishop Toronto City (YTZ) 4.0 km

Pearson (YYZ) 29.4 km

Train

Union Station 1.2 km

Underground

Dundas Subway300 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Dining Experience

“During my stay, I enjoyed meals at the Trios Bistro, where the food was excellent. The atmosphere in the restaurant was inviting, and I appreciated the service, especially from Ralph, who went above and beyond with his recommendations.” view full review

Excellent Business Setup

“The hotel provided a great space for our small conference event. All the event coordinators were incredibly helpful and kind, ensuring that everything ran smoothly during our meetings.” view full review

Comfortable Accommodations

“My room was clean, spacious, and offered a tranquil environment for relaxation. It was nicely sized with a comfortable king bed that made for restful nights throughout my stay.” view full review

Well-Appointed Bathrooms

“I found the bathroom in my room to be well-maintained. The cleanliness and modern fixtures made it a pleasant space to refresh after a long day.” view full review

General

No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Hiking
Cycling

Services

Valet parking
Room service
Housekeeping
Car hire
Dry cleaning

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Video games
Children's buffet
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Plunge pool
Indoor swimming pool
Sun loungers
Leisure/ TV room
Jacuzzi
Pool with view

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

525 Bay Street, Toronto, Canada, M5G 2L2

Map view

525 Bay Street, Toronto, Canada, M5G 2L2

City landmarks

Landmark

CN Tower

1.9 km

Aquarium

Ripley's Aquarium of Canada

1.8 km

Market

St. Lawrence Market

1.6 km

Museum

Royal Ontario Museum

2.0 km

Stadium

Hockey Hall of Fame

1.1 km

Gallery

Art Gallery of Ontario

970 m

Baseball Stadium

Rogers Centre

2.0 km

Landmark

Pro sports game

1.3 km

Museum

Casa Loma

3.3 km

Landmark

Harbourfront Centre

2.1 km

Landmark

Distillery historic district

2.6 km

Stadium

Scotiabank Arena

1.4 km

Park

Queen's Park

1.1 km

Park

Allan Gardens

1.5 km

Monument

Campbell House Museum

680 m

Landmark

Fort York National Historic Site

2.4 km

Landmark

The AGO, Art Gallery of Ontario

880 m

Museum

The Grange

880 m

Church

St Michael's Cathedral Basilica

670 m

Museum

Textile Museum of Canada

970 m

Museum

Bata Shoe Museum

2.5 km

Church

Church of the Holy Trinity

670 m

Nearby

Shopping Area

CF Toronto Eaton Centre

400 m

Square

Nathan Phillips Square

320 m

Public Building

Toronto City Hall

380 m

Square

Yonge-Dundas Square

420 m

Public Building

Osgoode Hall

480 m

Public Building

Ontario Legislative Building

560 m

Museum

Mac Kenzie House Historic

550 m

60 Queen St W

Old City Hall

260 m

Restaurants

Trios Bistro Toronto

140 m

525 Bay St

3 Brewers

380 m

120 Adelaide St W Unit 100

St. Louis Bar & Grill

180 m

595 Bay St Unit #A09

Denny's

190 m

121 Dundas Street West

Don Don Izakaya

180 m

130 Dundas St W

Butter Baker

180 m

120 Dundas St W

Red Lobster

210 m

20 Dundas St W Atrium at the Bay

Japango

240 m

122 Elizabeth St

Suite 114

180 m

116 Dundas St W 3rd Floor

Reviews and Ratings

Feedback from previous guests about their experience.

66%

enjoyed the hotel and would happily stay again

6.6/10

Nice

Rooms

6.4

Location

9.6

Service

7.8

Dining

6.4

4/5 based on 1887 reviews

#31 of 142 hotels in Toronto based on Tripadvisor

Oscar

United States, February 2025

6.6/10

I recently stayed at the Marriott Downtown At CF Toronto Eaton Centre for two nights and found the service to be a mix of really good and lacking. While the front desk staff, particularly Nicholas, went above and beyond to accommodate us when our room wasn't ready, I did encounter some inconsistencies during my stay. The hotel's prime location next to Eaton Centre is a major plus, making it easy to explore the area. However, I did experience a few service hiccups that slightly marred the experience.

Rooms

7.0

The rooms are clean and of sufficient size, but they felt a bit dated compared to other properties. The beds were comfortable, but I noticed that certain amenities were neglected during my stay.

Service

8.0

While I received excellent service from some staff members, there were noticeable gaps in attention to detail, such as missing items in my room. This inconsistency in service is something I hope they can improve on.

Location

10.0

The hotel is in a fantastic location, just a stone's throw away from Eaton Centre and surrounded by plenty of dining options. It was incredibly convenient for exploring downtown Toronto.

Dining

7.0

The breakfast selection was decent, with a variety of offerings, but I found that some dining expectations didn't quite match the hotel's four-star rating. Room service options could be better.

Facilities

8.0

The facilities include a nice gym and pool, though the pool is on the smaller side. I appreciated the complimentary drinks available in the lounge, perfect for relaxing after a long day.

Walt

United States, November 2024

7.2/10

My stay at the Marriott Downtown at CF Toronto Eaton Centre was a mix of highs and lows. The location is fantastic, making it easy to explore downtown shops and restaurants. However, the service left much to be desired, particularly regarding billing issues and customer care. I found the amenities and room offerings to be average, lacking the upscale touch I expected from a Marriott hotel.

Rooms

5.0

The room was spacious and had the essentials, but there was an unpleasant smell upon entering. Plus, I experienced issues with noise that prompted me to switch rooms. Overall, it felt like it fell short of what I hoped for, especially compared to other Marriott locations I've visited.

Service

5.0

Customer service was disappointing. I encountered issues with unexpected charges and a lack of support from staff when I needed assistance. The experience certainly impacted my overall impression of the stay.

Location

9.0

The hotel's location is excellent for those who want to be close to downtown attractions. I enjoyed the easy access to the Eaton Centre and local restaurants, as well as the quiet courtyard that offered a nice escape from the busy streets outside.

Dining

5.0

The dining options were standard for a hotel buffet - decent but nothing to write home about. I felt it could improve with a wider selection considering the price.

Facilities

6.0

While facilities like housekeeping and valet parking were adequately managed, I found it frustrating to have to pay for Wi-Fi despite being a member. It seemed below what I expected for the price I paid.

Sam

United States, November 2024

6.6/10

My stay at the Marriott Downtown At CF Toronto Eaton Centre was overall enjoyable. The service from the staff was excellent, especially when I arrived early and they helped facilitate breakfast for me. However, the room had a few drawbacks, including the air conditioning being warm and some strange bedding that made for an uncomfortable sleep. But the location can't be beat, as it's just steps away from the Eaton Centre and other attractions.

Rooms

7.0

The room was spacious and clean, featuring comfortable beds and a good-sized TV. However, I did notice the air conditioning was quite warm, which made my stay slightly uncomfortable. Additionally, I found the bedding to be oddly set with a duvet over the mattress, leading to an unusual sleeping experience.

Service

9.0

The staff were incredibly friendly and accommodating throughout my stay. When my room wasn't ready upon arrival, Nicholas at the front desk offered me a drink at the bar, which was a pleasant surprise.

Location

10.0

The location was fantastic, with easy access to the Eaton Centre and other downtown attractions. I appreciated being within walking distance to many restaurants and the subway station, making it easy to explore Toronto.

Dining

6.0

I didn't dine extensively at the hotel, but I did have drinks at the bar. The bar offered standard fare and was a relaxed environment, though I was hoping for a more diverse dining option within the hotel.

Facilities

7.0

The hotel offered various facilities like room service and dry cleaning. I did find the pool's changing facilities to be oddly placed within the gym, but overall, the amenities met my expectations.

Jacob

United States, November 2024

6.6/10

I recently stayed at the Marriott Downtown At Cf Toronto Eaton Centre and found the location to be fantastic, right by the Eaton Centre. However, the overall quality of the room didn't quite live up to my expectations. While the staff was friendly and accommodating, the room amenities were lacking and some aspects were worn down. I appreciated the good dining options, but the temperature control in my room left much to be desired.

Rooms

6.0

The room had a decent layout but the heating system wasn't effective, making it uncomfortably warm at times. The furnishings looked banged up, and the mini fridge had a knack for freezing my drinks. I was hoping for a more modern touch, especially given the Marriott reputation.

Service

8.0

The hotel staff were warm and welcoming, always responsive and eager to help. My positive interactions with them made my stay a bit brighter amid some of the room issues I faced.

Location

9.0

The location is unbeatable, with easy access to downtown attractions like the CN Tower and St. Lawrence Market. It really made exploring the area a breeze, which was a highlight of my trip.

Dining

7.0

Breakfast options were solid, with a nice variety and a helpful staff at the omelet station. That said, I did experience a mix-up with my order which contributed to a not-so-great morning vibe.

Facilities

6.0

While the amenities were adequate, I felt that they could offer more in-room perks like bathrobes or toiletries. Overall, it felt like the facilities could use an upgrade to match the location's premium feel.

William

United States, October 2024

6.6/10

I had a great stay overall at the Marriott Downtown At CF Toronto Eaton Centre. The location is absolutely perfect for exploring the city, with easy access to shopping and dining. The room was clean and spacious, but I did notice some areas needing a bit of renovation. The staff were friendly and attentive throughout my stay, making the experience enjoyable.

Rooms

7.0

My room was spacious and clean, equipped with comfortable beds and a nice bathroom. However, I found the layout of the hotel corridors a bit confusing and the decor felt dated in some parts.

Service

9.0

The staff were exceptionally friendly and always willing to help. I truly appreciated their warm greetings and attentive service during breakfast and dinner.

Location

10.0

The hotel is in an amazing spot right across from Nathan Phillips Square and a minute away from the Eaton Centre. I loved that I could walk to so many attractions easily.

Dining

7.0

The food at Trios was quite good, and I especially enjoyed the wedge salad. However, I felt the breakfast menu could use a bit more variety to keep it fresh during longer stays.

Facilities

8.0

The pool and hot tub area were nice, and I loved relaxing on the adjacent outdoor patio. However, the gym looked impressive, but I didn't personally use it.