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Marriott Downtown At Cf Toronto Eaton Centre Hotel, Toronto
235US$
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Key details
About the Hotel
525 Bay Street,
Toronto,
Canada,
M5G 2L2,
Ontario
Marriott Downtown At Cf Toronto Eaton Centre, a 4-star pet-friendly hotel in the heart of downtown Toronto, features a beautifully designed Concierge Lounge with locally sourced artwork and a Business Centre.
Modern Room Amenities
The 435 rooms at Marriott feature modern amenities including air conditioning, custom duvets, cotton-rich linens, and safes. Guest rooms and suites offer plush bedding, comfortable seating areas, and high-tech panels for streaming.
Restaurant and Lounges
Trios Bistro serves Continental cuisine from 6:30 AM to 11:00 PM with bar service until midnight. The Marriott Bonvoy Elite Lounge provides grab-and-go snacks and drinks from 6:30 AM to 10:00 PM for Platinum, Titanium, and Ambassador members.
Leisure Facilities
The rooftop indoor pool offers Toronto skyline views, operating from 6:30 AM to 11:00 PM. A 24-hour fitness center and Par Bar Topgolf Swing Suite provide additional recreational options.
Transport and Access
The Marriott Downtown at CF Toronto Eaton Centre stands within walking distance of Scotiabank Arena, Rogers Centre, and University of Toronto. Billy Bishop Toronto Airport is less than two miles away, with Dundas Subway Station nearby.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Paid Wi-Fi
CAD 12.95 per day
Parking
CAD 60 per day
Baggage storage
Baggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Paid Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Hiking
Cycling
Services
Valet parking
Room service
Housekeeping
Car rental
Dry cleaning
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Video games
Children's buffet
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Leisure/ TV room
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
525 Bay Street,
Toronto,
Canada,
M5G 2L2,
Ontario
Map view
525 Bay Street,
Toronto,
Canada,
M5G 2L2,
Ontario
City landmarks
290 Bremner Blvd
CN Tower
1.2
mi
Aquarium
Ripley's Aquarium of Canada
1.1
mi
Market
St. Lawrence Market
5200 ft
Museums
Royal Ontario Museum
1.2
mi
Stadiums
Hockey Hall of Fame
3800 ft
Gallery
Art Gallery of Ontario
3200 ft
Baseball Stadium
Rogers Centre
1.2
mi
40 Bay St
Pro sports game
4400 ft
Museums
Casa Loma
2.1
mi
235 Queens Quay W at Lower Simcoe St.
Harbourfront Centre
1.3
mi
9 Trinity St
Distillery Historic District
1.6
mi
Stadiums
Scotiabank Arena
4700 ft
Parks
Queen's Park
3700 ft
Parks
Allan Gardens
4800 ft
Monuments and Landmarks
Campbell House Museum
2300 ft
250 Fort York Blvd
Fort York National Historic Site
1.5
mi
317 Dundas St W
The AGO, Art Gallery of Ontario
2900 ft
Museums
The Grange
2900 ft
Church
St Michael's Cathedral Basilica
2200 ft
Museums
Textile Museum of Canada
3200 ft
Museums
Bata Shoe Museum
1.5
mi
Church
Church of the Holy Trinity
2200 ft
Nearby
Shopping Area
CF Toronto Eaton Centre
1400 ft
Square
Nathan Phillips Square
1100 ft
Public Building
Toronto City Hall
1300 ft
Square
Yonge-Dundas Square
1400 ft
Public Building
Osgoode Hall
1600 ft
Public Building
Ontario Legislative Building
1900 ft
Museums
Mac Kenzie House Historic
1900 ft
60 Queen St W
Old City Hall
900 ft
Restaurants
Trios Bistro Toronto
500 ft
525 Bay St
3 Brewers
1300 ft
120 Adelaide St W Unit 100
St. Louis Bar & Grill
600 ft
595 Bay St Unit #A09
Denny's
700 ft
121 Dundas Street West
Don Don Izakaya
600 ft
130 Dundas St W
Butter Baker
600 ft
120 Dundas St W
Red Lobster
700 ft
20 Dundas St W Atrium at the Bay
Japango
800 ft
122 Elizabeth St
Suite 114
600 ft
116 Dundas St W 3rd Floor
Reviews and Ratings
Feedback from previous guests about their experience.
66%
enjoyed the hotel and would happily stay again
6.6/10
Nice
Rooms
6.4
Location
9.6
Service
7.8
Dining
6.4
Guest reviews
6.6/10
based on 5 reviews
4/5
based on 1887 reviews
8.5
8.5/10 based on 1225 reviews
#31 of 142 hotels in Toronto based on Tripadvisor
Oscar
United States of America,
February
2025
6.6/10
I recently stayed at the Marriott Downtown At CF Toronto Eaton Centre for two nights and found the service to be a mix of really good and lacking. While the front desk staff, particularly Nicholas, went above and beyond to accommodate us when our room wasn't ready, I did encounter some inconsistencies during my stay. The hotel's prime location next to Eaton Centre is a major plus, making it easy to explore the area. However, I did experience a few service hiccups that slightly marred the experience.
Rooms
7.0
The rooms are clean and of sufficient size, but they felt a bit dated compared to other properties. The beds were comfortable, but I noticed that certain amenities were neglected during my stay.
Service
8.0
While I received excellent service from some staff members, there were noticeable gaps in attention to detail, such as missing items in my room. This inconsistency in service is something I hope they can improve on.
Location
10.0
The hotel is in a fantastic location, just a stone's throw away from Eaton Centre and surrounded by plenty of dining options. It was incredibly convenient for exploring downtown Toronto.
Dining
7.0
The breakfast selection was decent, with a variety of offerings, but I found that some dining expectations didn’t quite match the hotel's four-star rating. Room service options could be better.
Facilities
8.0
The facilities include a nice gym and pool, though the pool is on the smaller side. I appreciated the complimentary drinks available in the lounge, perfect for relaxing after a long day.
Walt
United States of America,
November
2024
7.2/10
My stay at the Marriott Downtown at CF Toronto Eaton Centre was a mix of highs and lows. The location is fantastic, making it easy to explore downtown shops and restaurants. However, the service left much to be desired, particularly regarding billing issues and customer care. I found the amenities and room offerings to be average, lacking the upscale touch I expected from a Marriott hotel.
Rooms
5.0
The room was spacious and had the essentials, but there was an unpleasant smell upon entering. Plus, I experienced issues with noise that prompted me to switch rooms. Overall, it felt like it fell short of what I hoped for, especially compared to other Marriott locations I've visited.
Service
5.0
Customer service was disappointing. I encountered issues with unexpected charges and a lack of support from staff when I needed assistance. The experience certainly impacted my overall impression of the stay.
Location
9.0
The hotel's location is excellent for those who want to be close to downtown attractions. I enjoyed the easy access to the Eaton Centre and local restaurants, as well as the quiet courtyard that offered a nice escape from the busy streets outside.
Dining
5.0
The dining options were standard for a hotel buffet - decent but nothing to write home about. I felt it could improve with a wider selection considering the price.
Facilities
6.0
While facilities like housekeeping and valet parking were adequately managed, I found it frustrating to have to pay for Wi-Fi despite being a member. It seemed below what I expected for the price I paid.
Sam
United States of America,
November
2024
6.6/10
My stay at the Marriott Downtown At CF Toronto Eaton Centre was overall enjoyable. The service from the staff was excellent, especially when I arrived early and they helped facilitate breakfast for me. However, the room had a few drawbacks, including the air conditioning being warm and some strange bedding that made for an uncomfortable sleep. But the location can't be beat, as it's just steps away from the Eaton Centre and other attractions.
Rooms
7.0
The room was spacious and clean, featuring comfortable beds and a good-sized TV. However, I did notice the air conditioning was quite warm, which made my stay slightly uncomfortable. Additionally, I found the bedding to be oddly set with a duvet over the mattress, leading to an unusual sleeping experience.
Service
9.0
The staff were incredibly friendly and accommodating throughout my stay. When my room wasn't ready upon arrival, Nicholas at the front desk offered me a drink at the bar, which was a pleasant surprise.
Location
10.0
The location was fantastic, with easy access to the Eaton Centre and other downtown attractions. I appreciated being within walking distance to many restaurants and the subway station, making it easy to explore Toronto.
Dining
6.0
I didn't dine extensively at the hotel, but I did have drinks at the bar. The bar offered standard fare and was a relaxed environment, though I was hoping for a more diverse dining option within the hotel.
Facilities
7.0
The hotel offered various facilities like room service and dry cleaning. I did find the pool's changing facilities to be oddly placed within the gym, but overall, the amenities met my expectations.
Jacob
United States of America,
November
2024
6.6/10
I recently stayed at the Marriott Downtown At Cf Toronto Eaton Centre and found the location to be fantastic, right by the Eaton Centre. However, the overall quality of the room didn't quite live up to my expectations. While the staff was friendly and accommodating, the room amenities were lacking and some aspects were worn down. I appreciated the good dining options, but the temperature control in my room left much to be desired.
Rooms
6.0
The room had a decent layout but the heating system wasn't effective, making it uncomfortably warm at times. The furnishings looked banged up, and the mini fridge had a knack for freezing my drinks. I was hoping for a more modern touch, especially given the Marriott reputation.
Service
8.0
The hotel staff were warm and welcoming, always responsive and eager to help. My positive interactions with them made my stay a bit brighter amid some of the room issues I faced.
Location
9.0
The location is unbeatable, with easy access to downtown attractions like the CN Tower and St. Lawrence Market. It really made exploring the area a breeze, which was a highlight of my trip.
Dining
7.0
Breakfast options were solid, with a nice variety and a helpful staff at the omelet station. That said, I did experience a mix-up with my order which contributed to a not-so-great morning vibe.
Facilities
6.0
While the amenities were adequate, I felt that they could offer more in-room perks like bathrobes or toiletries. Overall, it felt like the facilities could use an upgrade to match the location's premium feel.
William
United States of America,
October
2024
6.6/10
I had a great stay overall at the Marriott Downtown At CF Toronto Eaton Centre. The location is absolutely perfect for exploring the city, with easy access to shopping and dining. The room was clean and spacious, but I did notice some areas needing a bit of renovation. The staff were friendly and attentive throughout my stay, making the experience enjoyable.
Rooms
7.0
My room was spacious and clean, equipped with comfortable beds and a nice bathroom. However, I found the layout of the hotel corridors a bit confusing and the decor felt dated in some parts.
Service
9.0
The staff were exceptionally friendly and always willing to help. I truly appreciated their warm greetings and attentive service during breakfast and dinner.
Location
10.0
The hotel is in an amazing spot right across from Nathan Phillips Square and a minute away from the Eaton Centre. I loved that I could walk to so many attractions easily.
Dining
7.0
The food at Trios was quite good, and I especially enjoyed the wedge salad. However, I felt the breakfast menu could use a bit more variety to keep it fresh during longer stays.
Facilities
8.0
The pool and hot tub area were nice, and I loved relaxing on the adjacent outdoor patio. However, the gym looked impressive, but I didn’t personally use it.
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